HOLIDAY ORDER UPDATES
Since we are past our Christmas order deadline, we just wanted to confirm that any orders placed after 12/7/20 will likely not arrive by Christmas Day. However you can definitely still order a belated gift for yourself or fellow listeners in your life!
US ORDERS placed after 12/3/20 may not arrive by Christmas, so plan on a belated gift if your order is placed later than that. If you see a date range listed upon check out, these are approximate, and may not account for any last minute shipping delays.
INTERNATIONAL ORDERS placed after 12/1/20 may not arrive by christmas, clearing customs has been the main factor for delays.
Carrier shipping and delivery times are being impacted by covid regulations so they may change at any time, especially internationally. In addition many of our suppliers ARE running low on certain colors and sizes, this may eventually cause further delays and out of stock issues if you wait too long.Average Production Times Before Shipping
ALL ITEMS are averaging between 2-7 business days of production time before they are packaged and shipped out. As little as 2 days or up to a week and a half before they ship.Shipping Times
All orders receive tracking links a few days after their orders once your items are packaged up and ready to go. Delivery has been a smooth process overall. The main delays we are finding is with some International orders as they go through the customs process due to covid. Some people might see a 2 - 3 week pause in the tracking updates as orders transfer from the international carriers to the local ones.
Make Sure You Receive an Order Confirmation
It should arrive within minutes of your order. Email us if you don't get an order confirmation. We will confirm that your payment was received and will respond promptly with an order confirmation so you can track the status of your order.
Feel free to email us at firstname.lastname@example.org if you have any questions and we will make responding a top priority.
THANK YOU FOR YOUR COURAGE, SUPPORT and PATIENCE!